Automatic email notifications
Booking confirmation emails that send themselves
Stop typing the same email after every booking. WStation sends each guest a confirmation the moment the booking is confirmed, a reminder with your check-in details before they arrive, and a thank-you after they leave — from your business name, with every reply landing in your own inbox.
- No card
- Nothing to install
- Works on your phone
Hi Anna,
Thank you for booking with Dune Lodge. Your booking is confirmed:
Booking: BKG-1207
Arrival: Fri 16 Oct 2026
Departure: Mon 19 Oct 2026
3 nights · Room: Garden Room
Check-in from 14:00. Take the gravel road past the farm stall; the gate code is 1234.
We look forward to welcoming you,
Dune Lodge
Sent within the hour, every time
Confirm a booking and the guest has their dates, room, nights and your contact details by email — even when you are busy at the front desk or asleep.
Your name, your words, your inbox
Guests see your business name, not ours. Edit every subject and line, and replies go straight to your own email address.
Lands in the inbox, not spam
Emails go out through a verified sending domain with SPF, DKIM and DMARC set up for you — nothing to configure on your side.
How it works
One stay, four names, zero retyping
Every guest is one record that changes its name as they go: asked for a price, said yes, stayed, paid. Each step is one press of a button.
- QuotationThey ask what it costs. Rooms, nights, guests and a deposit, priced in a minute.
- BookingThey say yes. One click, and the room is theirs on the calendar — nobody else can have it.
- InvoiceThey check out. The bill is raised from what was quoted, nothing typed twice.
- ReceiptThey pay. Part or all, by cash, card or transfer — and it is in the books.
The emails
Three automatic email notifications, ready to switch on
Each one is written for you and filled in for each guest. Switch on the ones you want, change the wording if you like, and they run for every confirmed booking.
| When it is sent | What it says | |
|---|---|---|
| Booking confirmation | As soon as a booking is confirmed | Booking number, arrival and departure dates, nights, room, your check-in details and phone number |
| Pre-arrival reminder | 1, 2, 3, 5 or 7 days before check-in, at the hour you choose | When they arrive, directions, gate code, Wi-Fi — whatever you write once |
| Thank-you | The day after checkout | A thank-you, your Google or TripAdvisor review link, and your booking page for next time |
Everything in it
Built for guesthouses, lodges and B&Bs
No modules to buy and nothing to set up first. Turn off what you don't use.
- Occupancy calendar — every room down the side, every night across the top
- No double bookings — a taken room is refused before the quote or booking is saved
- Airbnb & Booking.com calendar sync — each room swaps calendars with its listings every 30 minutes
- Automatic guest messages — a confirmation, check-in details before arrival and a review request after — by email or WhatsApp
- Free-room search — type the dates and party size, see what is free and what fits
- Quotes per room — each room with its own dates, guests and per-person or per-room rate
- Deposits — ask for a percentage up front; the balance prints on its own
- Room status — checking a guest out marks the room for cleaning
- Invoices and receipts — your logo, bank details and a QR code on every document
- VAT, GST or sales tax — including a separate rate for accommodation, or no tax at all
- A till — for the bar, the shop or anything sold over the counter
- Income, expenses and reports — worked out from money that actually moved
- Your team — invite staff and admins; run more than one property from one login
- Phone, tablet or computer — and it keeps working when the signal drops
Questions
Asked before signing up
Are automatic booking emails free?
Yes. They are part of WStation, which you can start free in your browser with no card and nothing to install.
Which address do the emails come from?
They are sent from WStation's verified sending address with your business name as the sender, so they reach the inbox. When a guest presses Reply, the reply goes to your own business email.
Can I write my own booking confirmation email?
Yes. Edit the subject and every line. Placeholders such as {guest}, {arrival}, {departure}, {nights}, {room} and {checkIn} are filled in for each guest, and you can preview it and email yourself a test.
Will guests who booked before I switched it on get an email?
No. Confirmations only go to bookings confirmed after you switch them on, and each email goes once per booking — never twice.
What if a guest has no email address?
The message is still written on time and waits in your outbox, ready to send on WhatsApp with one tap.
Does it email guests from Airbnb or Booking.com?
No. Those sites keep their guests' contact details and message them in their own apps. WStation emails the guests you book directly.
More of WStation
Also in the box
Stop double-booking. Start in a minute.
Open WStation, add your rooms, and quote your next guest — free, in your browser, no card.
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