Downloads · documentation
Everything you need to set WStation up and run the front desk with it, written step by step with real screens. Print them for the team, keep them on the office computer, or send them to whoever looks after your bookings.
WS-UM-001 · User manual
Create the account and the business, set up rooms, rates, tax and the team, then run every stay from quotation to booking, invoice and receipt. Covers the diary, occupancy, till, reports, phones and offline use.
WS-CG-002 · Configuration guide
Connect each room to its Booking.com and Airbnb listings step by step, with eligibility, refresh intervals, connection statuses and troubleshooting.
WS-UG-003 · User guide
Switch on your free booking page, answer enquiries with a quote in one tap, send quotations guests accept on their phone, and put every booking on your phone's calendar.
WS-QR-004 · Quick reference
One page for the front desk: the four steps of a stay, quoting, enquiries, taking money, rooms, calendar sync, roles and shortcuts.
Document register
Each document carries its number and version on the cover, so you can always tell whether a printed copy is the latest.
| Number | Title | Type | Pages | Version |
|---|---|---|---|---|
| WS-UM-001 | Getting Started & Daily Operations | User manual | 21 | 1.0 |
| WS-CG-002 | Booking.com & Airbnb Calendar Sync | Configuration guide | 11 | 1.0 |
| WS-UG-003 | Booking Page, Enquiries & Quote Links | User guide | 11 | 1.0 |
| WS-QR-004 | Quick Reference Card | Quick reference | 1 | 1.0 |
Questions
No. Every document here is free to download and share, with or without a WStation account.
Start with WS-UM-001, Getting Started & Daily Operations. Owners and admins who sell on Booking.com or Airbnb should then read WS-CG-002, and anyone answering guests online should read WS-UG-003. Print the Quick Reference Card for the front desk.
Yes. Each document has a number and a version on its cover and in its document-control table. When WStation changes, the manuals are re-issued here under the same address.
Yes. They are A4 PDFs designed to print in colour or black and white.
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